Cancellation and Refund Policy

BitGalax reserves the right to refuse/cancel any activated Paid service.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Refund/cancellation policies applicable in the following conditions

bitgalax.com does not collects any data without permission. Service buyers can discontinue the service buy connecting to us on WhatsApp (number in contacts) / Email / Directly calling us on given numer in contacts. with few details asked you will be given your full refund and service will be downgraded to the lower / Free one. The Refund request gets initiate immideatly but to complete and show in your account it migth take around 5-7 days.